CASE QUESTIONS Question 1: What is a botnet? Question 2: Describe some of the main points of the Digital Agenda of Europe. Question 3: Explain how a cyber-attack can be carried out. Question 4: Describe some of the weaknesses exploited by malware. CASE ANSWERS Question 1: In...

CASE QUESTIONS Question 1: Compare the business models and areas of strength of Apple, Google, and Microsoft. Question 2: Why is mobile computing so important to these three firms? Evaluate the mobile platform offerings of each firm? Question 3: What is the significance...

CASE QUESTIONS Question 1: Explain the role of the database in SAP's three-tier system. Question 2: Why distributed architectures are flexible? Question 3: Identify some of the business intelligence features included in SAP's business software suite? Question 4: What are the main advantages...

CASE QUESTIONS Question 1: How does Salesforce.com use cloud computing? Question 2: What are some of the challenges facing Salesforce as it continues its growth? How well will it be able to meet those challenges? Question 3: What kinds of business could benefit...

CASE QUESTIONS Question 1: What concepts in the chapter are illustrated in this case? What ethical issues are raised by radiation technology? Question 2: What management, organization and technology factors that was responsible for the problems detailed in this case? Question 3: Do...

CASE QUESTIONS Q1: How has NBK benefitted from the implementation of SHOROUQ? Q2: The advantages and disadvantages of implementing the SHOROUQ system at NBK?   Q3: How do you think NBK’s business would have developed if it had not integrated SHOROUQ? CASE ANSWERS...

NTUC Income (“Income”), one of Singapore’s largest insurers, has over 1.8 million policy holders with total assets of S$21.3 billion. The insurer employs about 3,400 insurance advisors and 1,200 office staff, with the majority located across an eight-branch network. On June 1, 2003,...